Empowering Communities: The Heartwarming Journey of Busy Bee Transit
A transportation company in Philadelphia is making waves—and not just for its efficient and reliable rides, but for the genuine care and compassion it brings to its members. Meet Sonja Ford, the driving force behind Busy Bee Transit, a service that goes beyond transportation – it’s a lifeline for those in need. The Bee-Inspired Mission… Continue Reading Empowering Communities: The Heartwarming Journey of Busy Bee Transit
CMS reports how increased NEMT implementation can deliver better access to care
Access to care is critical for positive health outcomes, and that remains true for members who receive Medicaid benefits. According to a recent report by the Centers for Medicare and Medicaid Services (CMS), approximately three to four million (four to five percent) of Medicaid beneficiaries used non-emergency medical transportation (NEMT) annually in 2018-2021, and states… Continue Reading CMS reports how increased NEMT implementation can deliver better access to care
Fuel for change: couple launches business to make transportation more accessible
Brisa Berumen-Dixon’s experience in a clinical healthcare setting left her frustrated when patients would miss their appointments because of a lack of transportation; they were further along in their care journeys and required more advanced treatments. “I often made referrals and appointments that weren’t completed because of transportation issues—especially with specialized transport that required wheelchair… Continue Reading Fuel for change: couple launches business to make transportation more accessible
New Mexico NEMT business goes the distance in care delivery
The larger the landmass, the bigger the opportunities to serve those in need. That’s exactly what David Cason, President and CEO of Shuttle Ruidoso in Ruidoso, New Mexico, said when he began working in the family business. New Mexico is the 49th poorest state and fifth largest in landmass, spanning 151K miles. The population’s socioeconomic… Continue Reading New Mexico NEMT business goes the distance in care delivery
A ride can be the first step to mental health recovery
As simple as getting a ride to a healthcare appointment sounds, it’s not so easy for many. Studies routinely find lack of transportation as a barrier to receiving healthcare (in 2017, 5.8 million people in the United States delayed receiving healthcare services due to transportation barriers and that number since increased due to COVID-19). This… Continue Reading A ride can be the first step to mental health recovery
NEMT business owner shares how ‘human touch’ keeps members happy, business successful
All non-emergency medical transportation (NEMT) businesses share a certain amount of DNA: similar business operations, financial goals and growth objectives. But what sets these businesses apart is their owners and their empathetic approach to run a quality and successful operation. In the case of Mel Gosal, CEO of BC Cab, an NEMT based in Sacramento,… Continue Reading NEMT business owner shares how ‘human touch’ keeps members happy, business successful
Modivcare SIU: Disrupting healthcare fraud, waste and abuse
By Jody Kepler Fraud, waste and abuse (FWA) in healthcare is, unfortunately, an everyday occurrence. Bad actors cost our healthcare system billions of dollars every year according to the U.S. Department of Justice. The U.S. Government Accountability Office defines fraud, waste and abuse as: Fraud is attempting to obtain something of value through willful misrepresentation Waste is squandering money… Continue Reading Modivcare SIU: Disrupting healthcare fraud, waste and abuse
NEMT: Building the ‘perfect’ member trip through collaboration, technology
By Ilias Simpson In the recent past—and still existing among some companies—non-emergency medical transportation (NEMT) organizations and transportation providers (TPs) were brought together by a strictly transactional relationship. This method of running an NEMT business wasn’t, and isn’t, the best way to do this important work. But it took a while for large NEMT organizations,… Continue Reading NEMT: Building the ‘perfect’ member trip through collaboration, technology
Community saddened by passing of transportation driver Michelle Wright
As the driver services manager and dispatcher for APEX Transportation Services in Dover, Delaware, Michelle Wright was more than just a reliable employee. Much more. In addition to “taking the burden completely off my husband and me in running the day-to-day operations,” Michelle developed extremely strong bonds with everyone she interacted with, explained Apex Transportation… Continue Reading Community saddened by passing of transportation driver Michelle Wright
Digitization: Why a ‘Modern NEMT’ system benefits individuals receiving supportive care services
By Erin Mayor It was in 1966, in the “Handbook of Public Assistance” (Supplement D), that the first form of non-emergency medical transportation (NEMT), though not mentioned plainly, entered the list of potential benefits for underserved populations in the U.S. This was well before computers became a household item much less the ubiquitous business machines they… Continue Reading Digitization: Why a ‘Modern NEMT’ system benefits individuals receiving supportive care services
