Driven by compassion: A transportation provider’s path to a kidney donation

Every day in healthcare, there are stories of good unfolding around us. A new research discovery that cures a disease. A patient’s miraculous healing from a chronic illness. A selfless human act that saves another life. These stories are crucial to share as they encourage hope and positivity, and perhaps a nudge to leave our… Continue Reading Driven by compassion: A transportation provider’s path to a kidney donation

Empowering Communities: The Heartwarming Journey of Busy Bee Transit

Sonja Ford

A transportation company in Philadelphia is making waves—and not just for its efficient and reliable rides, but for the genuine care and compassion it brings to its members. Meet Sonja Ford, the driving force behind Busy Bee Transit, a service that goes beyond transportation – it’s a lifeline for those in need. The Bee-Inspired Mission… Continue Reading Empowering Communities: The Heartwarming Journey of Busy Bee Transit

CMS reports how increased NEMT implementation can deliver better access to care

Aerial view of car traveling on winding mountain road in a forest

Access to care is critical for positive health outcomes, and that remains true for members who receive Medicaid benefits. According to a recent report by the Centers for Medicare and Medicaid Services (CMS), approximately three to four million (four to five percent) of Medicaid beneficiaries used non-emergency medical transportation (NEMT) annually in 2018-2021, and states… Continue Reading CMS reports how increased NEMT implementation can deliver better access to care

Fuel for change: couple launches business to make transportation more accessible

Brisa Berumen-Dixon’s experience in a clinical healthcare setting left her frustrated when patients would miss their appointments because of a lack of transportation; they were further along in their care journeys and required more advanced treatments. “I often made referrals and appointments that weren’t completed because of transportation issues—especially with specialized transport that required wheelchair… Continue Reading Fuel for change: couple launches business to make transportation more accessible

NEMT business owner shares how ‘human touch’ keeps members happy, business successful

Mels taxi car

All non-emergency medical transportation (NEMT) businesses share a certain amount of DNA: similar business operations, financial goals and growth objectives. But what sets these businesses apart is their owners and their empathetic approach to run a quality and successful operation. In the case of Mel Gosal, CEO of BC Cab, an NEMT based in Sacramento,… Continue Reading NEMT business owner shares how ‘human touch’ keeps members happy, business successful

Modivcare SIU: Disrupting healthcare fraud, waste and abuse

Service desk consultant talking on hands-free phone

By Jody Kepler Fraud, waste and abuse (FWA) in healthcare is, unfortunately, an everyday occurrence. Bad actors cost our healthcare system billions of dollars every year according to the U.S. Department of Justice. The U.S. Government Accountability Office defines fraud, waste and abuse as: Fraud is attempting to obtain something of value through willful misrepresentation Waste is squandering money… Continue Reading Modivcare SIU: Disrupting healthcare fraud, waste and abuse

NEMT: Building the ‘perfect’ member trip through collaboration, technology

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By Ilias Simpson In the recent past—and still existing among some companies—non-emergency medical transportation (NEMT) organizations and transportation providers (TPs) were brought together by a strictly transactional relationship. This method of running an NEMT business wasn’t, and isn’t, the best way to do this important work. But it took a while for large NEMT organizations,… Continue Reading NEMT: Building the ‘perfect’ member trip through collaboration, technology