Our operations centers provide nationwide coverage and use the same technology and access the same data. Members can always speak to live customer service representatives to book a ride or get more information, even during emergencies or disasters. Our team members and technical resources provide you with multiple layers of support from our redundant, always-available operations infrastructure.

Our network of drivers is key in our commitment to provide members with access to care. Our team has the largest, most robust and committed transportation network available. These transportation providers ensure our members get where they need to be safely and on time. We partner with many minority- and women-owned transportation partners to ensure they reflect the communities we serve.

As an industry leader for more than two decades, no other transportation broker has implemented and managed more NEMT programs in urban and rural environments. We provide our clients with fully integrated management solutions that enable efficient operations, reduced costs and improved service.

Our transportation network management platform combines proprietary software with aggressive quality management to offer a superior NEMT solution for our clients’ transportation needs. At the core of our operation is innovative technology. Our system improves the administration of medical and social services transportation programs through an integrated technology platform and open, flexible architecture. As a result, we can improve the member experience by efficiently connecting each member to safe and reliable transportation.

Modivcare’s reporting and analytics capabilities capture metrics, trends and anomalies allowing our clients to understand program performance. Our scalable platform connects, controls, and provides data analytics for the end-to-end trip lifecycle so that we can accurately monitor and report on any aspect of NEMT program in near real time.