Healthcare Professionals

Extension of Your Care Team

• Fewer missed appointments and scheduling mishaps

  When we can get patients to you, you have a better chance of improving their health. For members, transportation is scheduled in tandem with their healthcare appointments, saving them time, which means accessing care is easier and more convenient. 

  We reach out to medical facilities to verify holiday schedules and delays and closures due to weather conditions. We’ll make sure you are open and confirm your schedule, so patients aren’t at risk.

• Putting your patients in good hands

  Beyond the day-to-day management of recurring care appointments, Modivcare is known for the personal attention provided for dialysis and other highly sensitive trips. In most cases, we assign the member to the same transportation provider for recurring trips, allowing them to build a relationship with their driver and establish a routine that builds trust and leads to higher satisfaction for the patient and the practitioner.

• Scheduling standing orders is easy

  Our user-friendly, customized process makes scheduling standing order (recurring) trips easy. We verify eligibility on the day the multiple trip requests are made and then every month thereafter throughout the duration of the order.

• Assigning the right levels of service together

  We regularly verify with your facility that the participant attended the appointments as scheduled. If an assigned level of service is in question, we’ll work directly with you. This eliminates non-medically trained personnel from making medical decisions, reduces fraud and abuse, and applies state program guidelines consistently.