Contact Us
We want to hear from you!
Health and safety are our #1 concern
Our expectation is that all aspects of our services are delivered with compassion and respect. If we do not meet your expectations, let us know.
Customer Service
To book a ride, to reschedule, cancel and manage ride information, find your local phone number to call the reservation line or contact us via WeCare.
For medical emergencies, please call 911.
Report a late or no pickup
To report a late or no pickup, please fill out our Member Feedback Form. We will reach out to you for further assistance and follow up.
You can rebook your trip by calling your local Customer Service.
Individuals & Caregivers
For reservations and ride information or talk to customer service.
MCOs & State Agencies
Connect with us to learn how we can be your partner in the health delivery business.
Non-Emergency Medical Transportation
Connect with our sales team to see what Modivcare can do for you.
General Questions
Connect with us in regards to general questions not covered by the other categories.
Modivcare Corporate Headquarters
6900 Layton Avenue
Suite 1200
Denver, CO 80237
Media Relations
If you have a media inquiry, please contact Kate Zerone.
Ethics & Compliance Hotline
If you have a transportation concern, please reach out through We Care for investigation and resolution assistance. If your matter is urgent in nature, please reach out via Modivcare’s Reservation Line 24/7/365. The Ethics & Compliance Hotline is not for emergency purposes, and the information you submit via this service may not be reviewed immediately.
Have a compliance question or concern? Please visit our Ethics tab where you can review Modivcare’s Code of Conduct and find information on where to ask an ethics question, report a compliance incident, or check the status of your existing report.
Investor Relations
ModivCare Solutions, LLC is a wholly owned subsidiary of ModivCare Inc. (Nasdaq: MODV). Visit ModivCare Inc.’s website for investor relations information. Contact Kalle Ahl.
Employment Verification
Modivcare has partnered with Corporate Cost Control (CCC) for employment verification services. Please visit www.CCCVerify.com or call (855) 901-3099 to instantly obtain employment verification reports and letters.