Health and safety are our #1 concern

Our expectation is that all aspects of our services are delivered with compassion and respect. If we do not meet your expectations, let us know. 

caregiver assisting a member

Customer Service

To book a ride, to reschedule, cancel and manage ride information, find your local phone number to call the reservation line or contact us via WeCare. 

For medical emergencies, please call 911.



Report a late or no pickup

To report a late or no pickup, please fill out our Member Feedback Form. We will reach out to you for further assistance and follow up.

You can rebook your trip by calling your local Customer Service.

Individuals & Caregivers

For reservations and ride information or talk to customer service.

MCOs & State Agencies

Connect with us to learn how we can be your partner in the health delivery business.

Healthcare Professionals

Connect with us to ask questions or provide feedback. 

Transportation Provider/Driver

Interested in driving with us?

Non-Emergency Medical Transportation

Connect with our sales team to see what Modivcare can do for you. 

General Questions

Connect with us in regards to general questions not covered by the other categories.

Modivcare Corporate Headquarters 

6900 Layton Avenue

Suite 1200

Denver, CO 80237

Media Relations

If you have a media inquiry, please contact Kate Zerone.

Ethics & Compliance Hotline

If you have a transportation concern, please reach out through We Care for investigation and resolution assistance.  If your matter is urgent in nature, please reach out via Modivcare’s Reservation Line 24/7/365.  The Ethics & Compliance Hotline is not for emergency purposes, and the information you submit via this service may not be reviewed immediately. 

Have a compliance question or concern?  Please visit our Ethics tab where you can review Modivcare’s Code of Conduct and find information on where to ask an ethics question, report a compliance incident, or check the status of your existing report.

Investor Relations

ModivCare Solutions, LLC is a wholly owned subsidiary of ModivCare Inc. (Nasdaq: MODV). Visit ModivCare Inc.’s website for investor relations information. Contact Kevin Ellich .

Employment Verification 

Modivcare has partnered with Corporate Cost Control (CCC) for employment verification services. Please visit or call (855) 901-3099 to instantly obtain employment verification reports and letters.