Our suite of supportive care services provide a one-stop-shop for the supplemental benefits your members are looking for, enhanced by a data-driven engagement layer to capture member risk, keep members engaged in their health and seamlessly navigate to appropriate interventions, including those delivered through Modivcare. These services are core differentiators as Medicare Advantage members make plan selections and offer even greater value for dually eligible and special needs populations. Since 2018, SNP enrollment has doubled from 2.58 million to 5.74 million.¹
PMPM cost reduction in duals population
Increase in gap closure rates (vs. control)
Identified an issue and referred to support
Our multi-modal approach flexes to match member need and preference, ranging from self-service technology when it’s appropriate to 100% human interaction when it’s necessary. We’re built for scale and ready to deliver a white glove experience to optimize member satisfaction.
Our in-home personal care team brings healthcare to the homes of your participants, allowing members to age in place for longer, with the dignity they deserve. The care team builds one on one relationships with your members, working to understand and address the healthcare barriers members face each day. Our team members help participants with activities of daily living, including meal preparation, hygiene and household chores.
Digital and virtual care platforms complement existing care teams, providing PERS, medication management, vitals monitoring, benefit engagement and gap closure solutions for members. With industry leading response times and member satisfaction, our solutions meet the needs and priorities of members, their care teams, and case managers, engaging members on their terms to avoid unscheduled care.