We are the nation’s leading provider of Non-Emergency Medical Transportation

We get your members where they need to go, one community at a time​

Technology simplifies the ride

We remove barriers to care by matching members with the right ride—whether it’s specialized transport, rideshare, or public transit—balancing cost, experience, and member outcomes.

Our modular Mobility Access Platform integrates seamlessly with client systems, offering real-time ride visibility and a tech-enabled experience that supports relationship-based care.

No matter where or when the appointment, Modivcare’s non-emergency medical transportation (NEMT) helps tens of millions each year reach their care destinations. We deliver access.

The next generation of mobility​

Technology moves fast—and so do we. From AI-powered scheduling to autonomous vehicles, we’re shaping the future of NEMT to ensure access is always within reach.

Every ride is a chance to better understand and serve our members, laying the groundwork for tech-enabled, relationship-driven care—anytime, anywhere, on any device.

The Modivcare Difference

Transporting your members to the care they need is one critical component of what we do.

From high-tech to high-touch, our suite of supportive care services meets members in their homes and in the community, working to remove barriers to accessing needed care. With a focus on cost, quality and member experience, we leverage data and insights to provide the right supportive care at the right time, including NEMT. 

We support clinical, technical, and personal needs with one goal: making life easier for those navigating complex care.

By capturing insights at key moments in the member journey, we help identify care needs early and guide members to the right benefits—like safe, reliable transportation available 24/7 via app, web, phone, or fax.

Our tech makes every ride seamless. From white-glove, door-to-door service to public transit, members can book and track trips through IVR, mobile apps, and web portals—tailored to their needs, every time.

At the core of our operation is innovative technology that simplifies the experience for every stakeholder. Our Mobility Access Platform is designed to integrate into our customers’ systems and processed to create truly a unified member experience. Comprehensive APIs integrates our robust functionality into existing partner, provider, and customer systems. Our back-end automated service fulfillment management platform intelligently automates trips, provides live visibility for monitoring, and connects to a highly digitized network of transportation providers.​
Nurturing relationships is what we do. We start by partnering with the strongest transportation providers in every community we serve to enable the best possible member experience. Members often see the same driver for each ride, building relationships of their own and further strengthening the trust required to be to deliver on behalf of our health plan partners. If you’re passionate about building community relationships, come join our network and help us enable access to care.
Modivcare’s reporting and analytics capabilities capture the metrics that our clients need to understand program performance. Our scalable platform connects, controls, and provides data analytics for the end-to-end trip lifecycle so that we can accurately monitor and report on any aspect of NEMT program in real time, optimizing member experience and informing outcome measures.
Our network of drivers is key in our commitment to provide members with access to care. Our team has the most robust transportation network available. These transportation providers ensure our members get where they need to be safely and on time.

Equity and access go hand in hand, not only for our members, but in our business relationships. We partner with many minority- and women-owned transportation partners to ensure they reflect the communities we serve.

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We have taken the lead in NEMT innovation for decades – and we aren’t done yet. We’re expanding services to some of the most vulnerable populations in urban and rural areas, addressing the Social Determinants of Health (SDoH). We’re working with partners to introduce autonomous vehicle technology in select markets. We’re helping our customers design new NEMT benefit offerings that reach member communities and drive measurable outcomes for population health.​

Learn how we can be your partner in the health delivery business.