Historic NEMT infrastructure, program challenges and solutions
Part 2 of 2 In part one of this series on non-emergency medical transportation (NEMT), we explored how transportation is a crucial part of mitigating the effects of social determinants of health on underserved populations. In part two, we explore NEMT nationwide, the challenges the program faces and several solutions that are already in place.… Continue Reading Historic NEMT infrastructure, program challenges and solutions
NEMT designed to help underserved supports SDoH, health improvement
Part 1 of 2 Life is movement. Without the ability to get from one place to another, we can’t access the necessities we need to survive: food, clothing, shelter, companionship. It also becomes difficult to get to the resources that are essential in maintaining our health. While many forms of transportation exist that can help… Continue Reading NEMT designed to help underserved supports SDoH, health improvement
Former hospice nurse starts NEMT company to fill supportive care “need”
For about 20 years, Patricia Short was in the nursing field, providing hospice care. As anybody who’s had any involvement with hospice knows, these nurses often have a calling to provide end-of-life care and build a career in it, let alone one spanning two decades. So it wasn’t surprising Patricia was intrigued when she learned… Continue Reading Former hospice nurse starts NEMT company to fill supportive care “need”
Supporting in-home caregivers as the need for their services continues to grow
By Mia Haney The past two years have been extraordinarily difficult for people around the world. The pandemic has taught us many things, not the least of which is the daily necessity for high-quality healthcare. We often think of healthcare in an ambulatory or acute setting; however, at-home care continues to grow in importance as… Continue Reading Supporting in-home caregivers as the need for their services continues to grow
Star Ratings, SDoH, supplemental services: A Q&A with Robert Pittman, SVP of Government Affairs
In 2022, many Medicare Advantage (MA) plans added several supplemental services to their offerings, including meals, non-emergency medical transportation and personal care. This year, 68% offer meals, 39% transportation and 11% in-home supportive care. These numbers are across-the-board increases in each area compared to 2021. Medicare Advantage plan enrollment continues to increase, as well. In 2021,… Continue Reading Star Ratings, SDoH, supplemental services: A Q&A with Robert Pittman, SVP of Government Affairs
“It costs nothing to be nice:” A peek inside the life of a Modivcare contact center supervisor
We recently sat down with Bryan Hamilton-Shannon, a contact center supervisor out of our St. Louis, Missouri office, to talk about his work at Modivcare. He discusses his journey at Modivcare, the life of a contact center supervisor and what he finds most rewarding about his career. Bryan manages a team for Modivcare’s Missouri contact… Continue Reading “It costs nothing to be nice:” A peek inside the life of a Modivcare contact center supervisor
How predictive analytics ensures a smooth ride for patients
It’s terrible to make a patient wait. There’s no other way to say it. Whether it’s at the doctor’s office or at home for a ride to an important medical appointment, no one likes to be delayed. Underserved populations, unfortunately, do a lot of waiting because of a dearth of secure, dependable transportation, which… Continue Reading How predictive analytics ensures a smooth ride for patients
What impact does patient flow have on hospitals and healthcare providers?
Patient flow is often viewed as a problem that only affects hospitals and other healthcare facilities, as discharge delays lead to logjams in waiting rooms. It’s true that patient flow is a major concern for hospital administrators looking to keep their staffing and facility costs down, but patient flow has far-reaching effects beyond the hospital… Continue Reading What impact does patient flow have on hospitals and healthcare providers?
NEMT data offers more insight into patient flow obstructions
Patient flow is a major concern for hospitals and healthcare providers. When patient flow is obstructed, long delays can deter patients from obtaining the consultation and treatment they need. That has a negative impact on a healthcare provider’s bottom line, and can put beneficiaries’ health at risk. Improving patient flow must be a priority for… Continue Reading NEMT data offers more insight into patient flow obstructions
How NEMT technology can differentiate your program
More people are flocking to Medicare Advantage plans, creating tremendous opportunity for managed care organizations (MCO). With increased public demand, however, comes more competition in this health care segment. On average, Medicare beneficiaries have 24 Medicare Advantage programs to choose from. The only way to distinguish yourself from the glut of Medicare Advantage plans is… Continue Reading How NEMT technology can differentiate your program
