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I love Modivcare. When I started as a Customer Service Representative over 4 years ago, I researched this company and loved everything it stands for. I am big on providing a service to others and this job afforded me that opportunity. I love that I get to work independently and that I am part of a supportive team. It’s also nice that upper management has my best interests at heart and wants to see me succeed.
Marie Belony, Recruitment & Diversity Director
Can you describe your job in one sentence?
My job is to recruit people of diverse backgrounds and help them feel like they belong in the organization.
Andi Thayer, Provider Relations Director
What is your favorite part about being a Provider Relations Director (PRD) at Modivcare, and why?
My favorite part about being a PRD is representing our critical business partners. My place at the table is to champion the relationship that is most visible to the members we serve: our transportation providers. Our members will always remember the friendly face that shows up to take them to their doctor’s appointments. I remain hyper-aware of that responsibility, as the attention spent supporting this relationship ultimately translates into safe and quality service to our members.
Gray Stanley, Provider Relations Manager
Please tell us a story about one of your most meaningful days as a Provider Relations Manager and why it was impactful to you.
I once received an invitation to visit an onboarding facility specializing in day support services. During the tour, I had interactions with staff and members that I will never forget. The services and activities this facility provides mean absolutely everything to our members, which in many cases is their only available avenue for extracurricular activities and socialization. Having these interactions firsthand allowed me to understand how what we do as an organization impacts lives. We have such an opportunity to make a difference.
Megan Gallegos, Vice President, Referral Sales
What qualities make a great leader?
When I look at the great leaders I am fortunate enough to work with, one of the qualities that stands out the most is their ability to wear many hats and successfully manage multiple areas of the business. They are adaptable, build strong teams with strong relationships, persevere to achieve goals, and continuously look for ways to improve the business. Not only do they have tremendous control over the business and drive meaningful results, but they are also an inspiration to others.
What is your favorite part about being a Provider Relations Director at Modivcare, and why?
I truly enjoy helping to improve the lives of others and helping my team or customer service agents get to their next level.
As a software engineer, what has been your favorite project at Modivcare and why? What has been the most challenging project and why?
The rideshare integration was by far my favorite project at Modivcare. I was able to work closely with our rideshare partners to architect and build an integration system from scratch that ended up being the foundation for future business-to-business integrations in the company.
Tiar Felix, Real Time Analyst
What aspects of the company culture do you enjoy the most?
What I enjoy most about the company culture is the family aspect. We all work together to become better by helping each other in every aspect of the job.
John Bentley, Customer Advocate
What aspects of Modivcare’s culture do you enjoy the most?
I enjoy working for a company that embraces diversity and encourages personal growth. It is so nice to work in an atmosphere of acceptance and be celebrated as an individual. I never have to feel like I’m being judged when I’m at work, other than how well I do my job. That is refreshing!
Read the rest of John’s interview to learn more about what motivates him and his 15 minutes of fame.
Sharon Wilson, Director, Account Management
What do you want others to know about being a working woman in corporate America?
I would want others to know there are no limits to what you can do or be in corporate America. For example, when I started out in corporate America, limits were put on me, not based on my abilities but based on what other corporate leaders thought I was capable of. In turn, I had to set goals for myself based on what I knew I was capable of.
So, for up-and-coming employees in corporate America, my advice to you is set a bar for yourself, write down a timeline of strategic moves you would like to make, and tap into who you would consider as a mentor. That person will teach and guide you from a professional and intellectual perspective. Once you have gained additional tools and resources, use that to catapult you to the next level.
Morgan Clay, Project Manager II
What excites you most about the work we do
What most excites me about the work we do is how much everyone who works here cares
about what we are striving to accomplish, and the knowledge that we are making positive impacts for those we serve. Not only does Modivcare talk the talk, but we walk the walk as well. It energizes me to realize that what we do daily has large ripple effects and deep impacts that help improve the quality of life of the people we serve.
