Former hospice nurse starts NEMT company to fill supportive care “need”

For about 20 years, Patricia Short was in the nursing field, providing hospice care. As anybody who’s had any involvement with hospice knows, these nurses often have a calling to provide end-of-life care and build a career in it, let alone one spanning two decades. So it wasn’t surprising Patricia was intrigued when she learned… Continue Reading Former hospice nurse starts NEMT company to fill supportive care “need”
Supporting in-home caregivers as the need for their services continues to grow

By Mia Haney The past two years have been extraordinarily difficult for people around the world. The pandemic has taught us many things, not the least of which is the daily necessity for high-quality healthcare. We often think of healthcare in an ambulatory or acute setting; however, at-home care continues to grow in importance as… Continue Reading Supporting in-home caregivers as the need for their services continues to grow
Star Ratings, SDoH, supplemental services: A Q&A with Robert Pittman, SVP of Government Affairs

In 2022, many Medicare Advantage (MA) plans added several supplemental services to their offerings, including meals, non-emergency medical transportation and personal care. This year, 68% offer meals, 39% transportation and 11% in-home supportive care. These numbers are across-the-board increases in each area compared to 2021. Medicare Advantage plan enrollment continues to increase, as well. In 2021,… Continue Reading Star Ratings, SDoH, supplemental services: A Q&A with Robert Pittman, SVP of Government Affairs
“It costs nothing to be nice:” A peek inside the life of a Modivcare contact center supervisor

We recently sat down with Bryan Hamilton-Shannon, a contact center supervisor out of our St. Louis, Missouri office, to talk about his work at Modivcare. He discusses his journey at Modivcare, the life of a contact center supervisor and what he finds most rewarding about his career. Bryan manages a team for Modivcare’s Missouri contact… Continue Reading “It costs nothing to be nice:” A peek inside the life of a Modivcare contact center supervisor
Healthcare information security and the relevance of security certifications
By Travis Lansdell In healthcare, one of the greatest responsibilities any organization has is safeguarding the protected health information (PHI) of the members or patients it serves. Everyone in healthcare knows this and understands the responsibility. Nevertheless, data breaches, ransomware and malware attacks are a frequent occurrence at healthcare organizations because the information is so… Continue Reading Healthcare information security and the relevance of security certifications
The hunger problem in Illinois

Illinois is one of 17 states where food insecurity declined significantly from 2018–2020. Since 2018, however, the Chicago area has seen higher rates of food insecure people than the rest of Illinois. Learn more about Illinois’ and Chicago’s hunger problem in the below infographic.
Modivcare, Liberty Resources deliver 75 tons of food to disabled Philadelphia residents during pandemic

When we heard Philadelphia residents were in need during the pandemic, we had to step in to help. We support the underserved with safe healthcare resources and knew that with our infrastructure, along with our local partner Liberty Resources, Inc., we could deliver food to Philadelphia residents in need. Before the pandemic, Liberty Resources, which… Continue Reading Modivcare, Liberty Resources deliver 75 tons of food to disabled Philadelphia residents during pandemic
How predictive analytics ensures a smooth ride for patients

It’s terrible to make a patient wait. There’s no other way to say it. Whether it’s at the doctor’s office or at home for a ride to an important medical appointment, no one likes to be delayed. Underserved populations, unfortunately, do a lot of waiting because of a dearth of secure, dependable transportation, which… Continue Reading How predictive analytics ensures a smooth ride for patients
What impact does patient flow have on hospitals and healthcare providers?

Patient flow is often viewed as a problem that only affects hospitals and other healthcare facilities, as discharge delays lead to logjams in waiting rooms. It’s true that patient flow is a major concern for hospital administrators looking to keep their staffing and facility costs down, but patient flow has far-reaching effects beyond the hospital… Continue Reading What impact does patient flow have on hospitals and healthcare providers?
NEMT data offers more insight into patient flow obstructions

Patient flow is a major concern for hospitals and healthcare providers. When patient flow is obstructed, long delays can deter patients from obtaining the consultation and treatment they need. That has a negative impact on a healthcare provider’s bottom line, and can put beneficiaries’ health at risk. Improving patient flow must be a priority for… Continue Reading NEMT data offers more insight into patient flow obstructions