TripCare is Modivcare’s one-stop solution for requesting and managing patient transportation without the need to contact the call center. Here you can find resources to get the most out of the tool. Read on for highlights on new features, improvements, tips, tricks, tutorials, and more.
Sign up today to enjoy streamlined patient transportation management, explore new features, and unlock the full potential of our user-friendly platform.
Features
Request single trips or standing orders (recurrent rides for treatments like dialysis)
Immediate upload and submission of required forms
Search, view and monitor status of trip requests
Edit or withdraw trip requests
Recertify, update, and terminate standing orders
Monitor details of scheduled trips
Cancel scheduled trips up until the day before the trip
Submit on-line attendance log to Modivcare
Benefits
Transparency into patient transportation
Easy-to-use platform saves time scheduling and managing routine rides and standing orders
Focus on the members you serve instead of calling into the contact center
Incorporates each members’ plan requirements into its scheduling system
Access our library of educational videos that will show you how to navigate throughout the platform, request trips, manage standing orders and much more.
Want to learn how to cancel a ride with ease? Or maybe how to use the live chat functionality? Learn more about the wonderful features of TripCare and how to get the most out of the tool.
Introducing weekly sessions & office hours! Reach out to your Facility Liaison or other Modivcare representatives for invites to weekly virtual training sessions and office hours with your Product Owner.
We want to hear from you! How can TripCare help you get more done faster? We always appreciate your feedback!