Why diverse leadership teams may be the best way to improve workforce effectiveness, optimize company results
Opportunities to make significant changes to a company’s leadership are generally infrequent. Top leadership is mostly stable with limited opportunities to promote from within or bring in an individual from outside the organization to support diversity, equity and inclusion (DEI) initiatives. Nevertheless, when these organizational opportunities arise it’s important to include DEI as part of… Continue Reading Why diverse leadership teams may be the best way to improve workforce effectiveness, optimize company results
Celebrating Black History Month
By Nate Vaughn The month of February offers a time of acknowledgment for everyone in various ways. It could be a time to recognize the quickly approaching end of winter, the love you share for another, and for many, it is a time of learning and appreciation for the achievements that African Americans have made… Continue Reading Celebrating Black History Month
Warp and weft: How weaving fabric can teach companies about successful DEI programs
By Nate Vaughn When weaving fabric, there’s warp and weft. The warp runs vertically or longitudinally, while the weft runs horizontally or transverse through the warp. Throughout the weaving process, the warp is frequently under extreme tension, while the weft receives little in the way of stress or strain. In addition, and important to know, fabric… Continue Reading Warp and weft: How weaving fabric can teach companies about successful DEI programs
Why the business case for DEI is no business case at all
By Nate Vaughn Few things in life are ever cut-and-dried. Most often personal or professional challenges are blurry, hard to decipher and fall short of a single answer or route. There is no one way of doing things “right” – and “right” is often subject to interpretation. The road to get “there,” wherever “there” is,… Continue Reading Why the business case for DEI is no business case at all
“It costs nothing to be nice:” A peek inside the life of a Modivcare contact center supervisor
We recently sat down with Bryan Hamilton-Shannon, a contact center supervisor out of our St. Louis, Missouri office, to talk about his work at Modivcare. He discusses his journey at Modivcare, the life of a contact center supervisor and what he finds most rewarding about his career. Bryan manages a team for Modivcare’s Missouri contact… Continue Reading “It costs nothing to be nice:” A peek inside the life of a Modivcare contact center supervisor
