Community Commitment

Better access to care. For everyone. Everywhere.

Building stronger foundations by digging deeper

One community.

One vision.

We live and breathe healthcare. We’re committed to improving the health of our members in communities across the country. The toll chronic disease can take on members and their families every day can be catastrophic.

For us, making healthcare better is personal.

From transportation to home care to nutritional meals, we provide relevant and timely information and services with the goal of helping underserved communities improve their health and well-being.

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The pandemic highlighted a devastating reality for many of the country’s most vulnerable populations: access to care is not fair or equitable for all.

The pandemic heightened the complex health and social needs of Medicaid/Medicare members, healthcare systems, local and state government agencies and school districts. When nonprofits expanded their services to meet the rapidly growing needs in their communities, we joined them.

We used our integrated health services network to offset food insecurity and limited access to essentials by directly investing in initiatives designed to address social determinants of health and working with community partners, we supported communities in new ways that opened access to nutritious food, medical transportation and personal care.

Modivcare in Action

We collaborated with our clients to assist in some of our hardest hit areas. With area nonprofits, such as the Salvation Army, food banks and state governments, we successfully used our transportation network to deliver over 2 million meals and other critical supplies.

Since April 2020, we delivered over 20,000 “crisis boxes” with enough food to feed families for one to two weeks along with hygienic supplies. Additionally, we delivered diapers to new mothers reluctant to leave home, transported meals to the homes of students attending classes online and provided nutritional meals to individuals with diabetes.

In collaboration with nonprofits in Philadelphia County, Pennsylvania, we packed, distributed and delivered food for individuals in need. Since April 2020, we’ve delivered nearly 7,500 food boxes to county residents.

Realizing the impact of unemployment and food insecurity in Miami, we initiated partnerships with the Miami-Dade County public-school district to deliver more than 84,000 meals to South Florida residents in need.

As part of our ongoing partnerships with payers and our commitment to individuals in need of critical treatment throughout the pandemic, we safely coordinated over 70,000 trips for symptomatic or COVID positive individuals in need of access to critical care.

Through Modivcare client partnerships, rides were coordinated for any resident of Florida or Maine, respectively, who were unable to drive, lacked reliable transportation or were otherwise unable to travel to their appointment for a COVID vaccination.

All told, we’ve coordinated over 125,000 trips to and from vaccine sites with an average of more than 64,000 trips every month.

Advocating for the future of care

From serving on local community boards to advocating at the state and federal level, our team is passionate about access for all. We attend community meetings, advise local committees and meet with community advocacy groups across the country. We work with diverse groups that share a mission to increase access to healthcare, especially for those who are struggling with issues related to health, food insecurity and a lack of personal care options.