Why tech-enabled, high-touch health organizations can help improve the lives of Medicare Advantage, managed Medicaid members

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By Seth Ravine As managed Medicaid and Medicare Advantage (MA) continue to grow—more participants and health plan expansion—the need to effectively address health related social needs (HRSNs) increases proportionately. Unfortunately, the healthcare system is overwhelmed by the influx of individuals faced with significant health-related challenges. The pandemic demonstrated the need for in-home services and accelerated… Continue Reading Why tech-enabled, high-touch health organizations can help improve the lives of Medicare Advantage, managed Medicaid members

Why data is healthcare’s direct line to improving member service, engagement and experience

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By Seth Ravine Organizations as diverse as social media platforms, online shopping websites and healthcare companies often consider that their business is making connections, selling goods or providing care services, respectively. While these are the outputs of these businesses, there’s a key factor relevant and important to all businesses—not just those mentioned above—that doesn’t always… Continue Reading Why data is healthcare’s direct line to improving member service, engagement and experience

Why better healthcare data security can improve your company’s relationship with members

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By Walt Meffert An online search of “data security” in the news returns more than 710 million articles. The first seven pages of results are articles about data breaches of private information. Personal. Financial. Health. In 1978, decades before you could search for “data security” news online and the internet became what we know it… Continue Reading Why better healthcare data security can improve your company’s relationship with members

Advancing meaningful engagement through remote patient monitoring

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By Jessica Hylander A patient’s active involvement in their healthcare, also known as patient engagement, can result in better outcomes, improved care and lower costs. Motivated by this trifecta of results, plans, payers and providers have launched a variety of engagement strategies with varying amounts of success. From gamification to incentives to wearables, the healthcare… Continue Reading Advancing meaningful engagement through remote patient monitoring

How internet access impacts underserved populations

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Technology can help narrow the health equity gap worldwide. Today, many people use wearables, have access to internet of things devices, remote patient monitoring and other technologies that allow individuals to access their health and fitness levels in real-time. Using these devices, however, often requires high-speed internet or a cellular connection to move the data from… Continue Reading How internet access impacts underserved populations

Healthcare information security and the relevance of security certifications

By Travis Lansdell In healthcare, one of the greatest responsibilities any organization has is safeguarding the protected health information (PHI) of the members or patients it serves. Everyone in healthcare knows this and understands the responsibility. Nevertheless, data breaches, ransomware and malware attacks are a frequent occurrence at healthcare organizations because the information is so… Continue Reading Healthcare information security and the relevance of security certifications