Digitization: Why a ‘Modern NEMT’ system benefits individuals receiving supportive care services
By Erin Mayor It was in 1966, in the “Handbook of Public Assistance” (Supplement D), that the first form of non-emergency medical transportation (NEMT), though not mentioned plainly, entered the list of potential benefits for underserved populations in the U.S. This was well before computers became a household item much less the ubiquitous business machines they… Continue Reading Digitization: Why a ‘Modern NEMT’ system benefits individuals receiving supportive care services
Back to the future: Why self-driving cars are an opportunity for NEMT
By Walt Meffert Some say the dream of an autonomous vehicle began more than 600 years ago with a spring-driven cart designed by Leonardo da Vinci. Others may cite the 1939 World’s Fair, GM used electromagnetic fields and magnetized spikes embedded in the road to guide a vehicle. Still more might jump to the 1970s and… Continue Reading Back to the future: Why self-driving cars are an opportunity for NEMT
Greg Staub: Going the extra mile
Greg Staub is a transportation provider with Potomac Valley Transit Authority, an agency that covers five counties in West Virginia. That might not mean much if you’re not from around there, so here’s a clue: Those five counties comprise the largest landmass in the state. In fact, the agency covers about 2,800 square miles, running… Continue Reading Greg Staub: Going the extra mile
Historic NEMT infrastructure, program challenges and solutions
Part 2 of 2 In part one of this series on non-emergency medical transportation (NEMT), we explored how transportation is a crucial part of mitigating the effects of social determinants of health on underserved populations. In part two, we explore NEMT nationwide, the challenges the program faces and several solutions that are already in place.… Continue Reading Historic NEMT infrastructure, program challenges and solutions
NEMT designed to help underserved supports SDoH, health improvement
Part 1 of 2 Life is movement. Without the ability to get from one place to another, we can’t access the necessities we need to survive: food, clothing, shelter, companionship. It also becomes difficult to get to the resources that are essential in maintaining our health. While many forms of transportation exist that can help… Continue Reading NEMT designed to help underserved supports SDoH, health improvement
Former hospice nurse starts NEMT company to fill supportive care “need”
For about 20 years, Patricia Short was in the nursing field, providing hospice care. As anybody who’s had any involvement with hospice knows, these nurses often have a calling to provide end-of-life care and build a career in it, let alone one spanning two decades. So it wasn’t surprising Patricia was intrigued when she learned… Continue Reading Former hospice nurse starts NEMT company to fill supportive care “need”
Supporting in-home caregivers as the need for their services continues to grow
By Mia Haney The past two years have been extraordinarily difficult for people around the world. The pandemic has taught us many things, not the least of which is the daily necessity for high-quality healthcare. We often think of healthcare in an ambulatory or acute setting; however, at-home care continues to grow in importance as… Continue Reading Supporting in-home caregivers as the need for their services continues to grow
Star Ratings, SDoH, supplemental services: A Q&A with Robert Pittman, SVP of Government Affairs
In 2022, many Medicare Advantage (MA) plans added several supplemental services to their offerings, including meals, non-emergency medical transportation and personal care. This year, 68% offer meals, 39% transportation and 11% in-home supportive care. These numbers are across-the-board increases in each area compared to 2021. Medicare Advantage plan enrollment continues to increase, as well. In 2021,… Continue Reading Star Ratings, SDoH, supplemental services: A Q&A with Robert Pittman, SVP of Government Affairs
“It costs nothing to be nice:” A peek inside the life of a Modivcare contact center supervisor
We recently sat down with Bryan Hamilton-Shannon, a contact center supervisor out of our St. Louis, Missouri office, to talk about his work at Modivcare. He discusses his journey at Modivcare, the life of a contact center supervisor and what he finds most rewarding about his career. Bryan manages a team for Modivcare’s Missouri contact… Continue Reading “It costs nothing to be nice:” A peek inside the life of a Modivcare contact center supervisor
Healthcare information security and the relevance of security certifications
By Travis Lansdell In healthcare, one of the greatest responsibilities any organization has is safeguarding the protected health information (PHI) of the members or patients it serves. Everyone in healthcare knows this and understands the responsibility. Nevertheless, data breaches, ransomware and malware attacks are a frequent occurrence at healthcare organizations because the information is so… Continue Reading Healthcare information security and the relevance of security certifications