Why choose Modivcare WellRyde?
WellRyde is a web-based dispatch technology solution, which optimizes routes, auto assigns trips, simplifies billing and provides real-time visibility into rides. WellRyde makes it easier to support quality healthcare and elevate your member’s experience.
Streamline Operations, Grow Revenue
WellRyde can help improve the driver and member experiences, eliminate the need for paper and provide a single platform for all sources of trips (broker, direct facility, private pay, worker’s compensation, hospital and others.) Here’s how that benefits you.
Real-time Driver Visibility and Member Trip Support
Provides dispatchers real-time view into a driver’s activities, trip details, driver locations and vehicle speed.
Let your members know where their ride is before they ask. An active understanding of the trip lifecycle can lead to a better member experience.
Efficient Dispatch Management
With WellRyde your organization can support trips from multiple sources, including brokers and private pay, all in a single platform. The platform gives your team the ability to auto schedule trips and create the most efficient and cost-effective routes for your drivers. Recurring trips can be auto scheduled, which streamlines daily dispatch by sending the details directly to drivers. WellRyde’s advanced scheduling feature also can help you take advantage of the best route for unscheduled and will-call trips.
Simplified Billing and Reporting
We make billing easy. WellRyde simplifies the billing process by electronically submitting completed trip transactions for payment.
Our flexible reporting system is designed to make it easy to customize, schedule and export reports based on your business needs.
Easy-to-use Driver Mobile App
The WellRyde mobile app is easy to use and lets every driver know when and where they need pickup and drop off members, all in real-time. WellRyde's built-in features let drivers capture a member’s signature eliminating the need to use paper manifests. All driver activities are captured immediately and transmitted to the dispatcher to provide true visibility.
Customer Centric Focus
The WellRyde team is dedicated to your success. Our transportation experts are available by live chat, phone and email to answer questions. We also have online training videos and supporting documentation available 24X7.
Modivcare is serious about protecting our data and that of customers and members. We work with several organizations to ensure our data security processes meet or exceed industry standards. Modivcare is ISO 27001 certified. We maintain a SOC 2 Type II report, the industry standard for strong security practice related to operational controls. Our HIPAA Attestation is updated each year with a thorough security review to ensure Modivcare complies with HIPAA security and requirements for HITECH breach notification requirements.