Why choose Modivcare WellRyde?

WellRyde is a web-based dispatch technology solution, which optimizes routes, auto assigns trips, simplifies billing and provides real-time visibility into rides. WellRyde makes it easier to support quality healthcare and elevate your member’s experience.

Woman on a phone call
WellRyde helps more than 1,300 active customers nationwide streamline transportation operations, which can help lead to an organization’s growth

Streamline Operations, Grow Revenue

16M

Trips annually

1,300

Active customers

transportation provider driving a car

Transportation Providers

WellRyde can help improve the driver and member experiences, eliminate the need for paper and provide a single platform for all sources of trips (broker, direct facility, private pay, worker’s compensation, hospital and others.) Here’s how that benefits you.

  • Real-time Driver Visibility and Member Trip Support

    Provides dispatchers real-time view into a driver’s activities, trip details, driver locations and vehicle speed.

    Let your members know where their ride is before they ask.  An active understanding of the trip lifecycle can lead to a better member experience.

    Dispatch Software Driver Visibility
  • Efficient Dispatch Management

    With WellRyde your organization can support trips from multiple sources, including brokers and private pay, all in a single platform. The platform gives your team the ability to auto schedule trips and create the most efficient and cost-effective routes for your drivers. Recurring trips can be auto scheduled, which streamlines daily dispatch by sending the details directly to drivers. WellRyde’s advanced scheduling feature also can help you take advantage of the best route for unscheduled and will-call trips.

    Dispatch Management
  • Simplified Billing and Reporting

    We make billing easy. WellRyde simplifies the billing process by electronically submitting completed trip transactions for payment.

    Our flexible reporting system is designed to make it easy to customize, schedule and export reports based on your business needs.

    Automated billing and reporting
  • Easy-to-use Driver Mobile App

    The WellRyde mobile app is easy to use and lets every driver know when and where they need pickup and drop off members, all in real-time. WellRyde's built-in features let drivers capture a member’s signature eliminating the need to use paper manifests. All driver activities are captured immediately and transmitted to the dispatcher to provide true visibility.  

    WellRyde mobile app
  • Customer Centric Focus

    The WellRyde team is dedicated to your success. Our transportation experts are available by live chat, phone and email to answer questions. We also have online training videos and supporting documentation available 24X7.

    Customer service team
Security certifications

Modivcare Certifications

Modivcare is serious about protecting our data and that of customers and members. We work with several organizations to ensure our data security processes meet or exceed industry standards. Modivcare is ISO 27001 certified. We maintain a SOC 2 Type II report, the industry standard for strong security practice related to operational controls. Our HIPAA Attestation is updated each year with a thorough security review to ensure Modivcare complies with HIPAA security and requirements for HITECH breach notification requirements.

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Overhead view of car driving on a road