NEMT done right

A digitally connected NEMT experience for members, caregivers, facilities & health plans

The Modivcare Mobility Access Platform

Innovation Designed to Integrate

Our front-end apps and back-end intelligent trip management engine are flexibly designed to integrate into our client processes and systems.

User Friendly Tools

Our industry-leading member mobile app, healthcare facility portal and transportation provider portal are all architected to be intuitive with less clicks, seamless ride booking, transparent real-time reporting and a superior user experience.

Driving Better Access to Care

By making every ride count, we help our customers improve member health outcomes, close gaps in healthcare access, and create a positive member experience.

Modivcare’s platform provides end-to-end support for all healthcare stakeholders

Our connected experience brings member insights to the forefront, allowing us to better serve members on your behalf by identify risk factors and matching them to needed care and covered benefits. We leverage every touch point in the member experience to bring these insights to the forefront, creating exponential value for our partners by proactively surfacing care needs and supporting member navigation to needed interventions.

Multi-modal tools meet members where they are

With features to enable caregiver support all in one place, increasing convenience and functionality

App

Our highest rated app is an all-in-one tool for creating, confirming, cancelling, and tracking trips¹.

Web

Web-accessible tool for use on any web-enabled device to create, confirm, cancel and monitor trips.

Voice

Self-serve, HIPAA complaint interactive voice agent to create, confirm and cancel trips

SMS

For members without smart phones, or who prefer not to download an app.

¹Among Apple store apps App Store Ratings as of 7/13/2023

Proprietary scheduler for facilities & health plans

Enhanced via voice and chat extensions
40-50% of volume are standing orders
4,000+ active facilities partners and counting
Tracking and reporting on the metrics that matter

ATMS ecosystem empowers transportation providers to facilitate a better member experience

WellRyde is our proprietary web-based dispatch technology solution, which optimizes routes, auto assigns trips, simplifies billing and provides real-time visibility into rides.

WellRyde makes it easier to support quality healthcare and elevate the member’s experience.

Technology built for the future of NEMT on a foundation of relationship-based delivery

At the forefront of Generative AI Integration
Continued, Improvement to IVA quality
Call Center Automation
Fully humanized experiences through digital tools
Member care automation
Predictive and responsive decision making

NEMT done right​

The Modivcare Mobility Access Platform​

Innovation Designed to Integrate

User Friendly ​Tools

Driving Better Access to Care​

Modivcare’s platform provides end-to-end support for all healthcare stakeholders​