Welcome to #IAmModivcare, a celebration of all the extraordinary people who make up our Modivcare team! Featured are the people who make our non-emergency medical transportation, remote patient monitoring, meal delivery, and personal care services possible.
Lakita Davis, Senior Graphic Designer
How do you make a difference in your role?
I make a difference at Modivcare by using my artistic voice to convey the mission and vision of the company. With my expertise, I can create content that is informative and emotionally engages our partners and most importantly, our members. I have been instrumental in the branding process, which has allowed me to gain a deeper understanding of the core values of the company and what is needed to gain and retain the trust of our current and potential customer base. I use this information to design and execute content that truly represents our purpose of making connections to care.
Our Customer Advocates make a difference in the lives of our members by helping to ensure they have access to transportation for crucial medical appointments. Featured below is one of our outstanding Customer Advocates in our #IAmModivcare spotlight. Meet John M. Bentley II.
John Bentley, Customer Advocate
What aspects of Modivcare’s culture do you enjoy the most?
I enjoy working for a company that embraces diversity and encourages personal growth. It is so nice to work in an atmosphere of acceptance and be celebrated as an individual. I never have to feel like I’m being judged when I’m at work, other than how well I do my job. That is refreshing!
#IAmModivcare
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Julie Lee, Vice President, Business Process Improvement
What is one lesson you have learned throughout your career?
We need more representation in leadership who let their authenticity shine through to help show young people they don’t have to change who they are in order to succeed. The traits and unique perspectives that you bring to leadership help augment and enhance what others bring, not threaten it. We all benefit from that balance.
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Matthew Pawloski, Lead Software Engineer
As a software engineer, what has been your favorite project at Modivcare and why? What has been the most challenging project and why?
The rideshare integration was by far my favorite project at Modivcare. I was able to work closely with our rideshare partners to architect and build an integration system from scratch that ended up being the foundation for future business-to-business integrations in the company.
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Megan Gallegos, Vice President, Referral Sales
What qualities make a great leader?
When I look at the great leaders I am fortunate enough to work with, one of the qualities that stands out the most is their ability to wear many hats and successfully manage multiple areas of the business. They are adaptable, build strong teams with strong relationships, persevere to achieve goals, and continuously look for ways to improve the business. Not only do they have tremendous control over the business and drive meaningful results, but they are also an inspiration to others.
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Sharon Wilson, Director, Account Management
What do you want others to know about being a working woman in corporate America?
I would want others to know there are no limits to what you can do or be in corporate America. For example, when I started out in corporate America, limits were put on me, not based on my abilities but based on what other corporate leaders thought I was capable of. In turn, I had to set goals for myself based on what I knew I was capable of. So, for up-and-coming employees in corporate America, my advice to you is set a bar for yourself, write down a timeline of strategic moves you would like to make, and tap into who you would consider as a mentor. That person will teach and guide you from a professional and intellectual perspective. Once you have gained additional tools and resources, use that to catapult you to the next level.
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Erin Windfeldt, Digital Marketing Manager
What motivates you to wake up and go to work?
I wake up and I can’t help but feel overwhelmingly grateful for the opportunity to work for a company like Modivcare. This job allows me to play a part in getting people to the appointments that matter. I am so grateful that Modivcare took a chance on me to help market our powerful mission and I am determined to continuously show up every day.
Carli Stanley, Contact Center Manager
How do you make a difference at Modivcare?
I try to come into the office every day and be a positive spokesperson and motivator for each of my direct reports and the members I speak to. Leading with kindness in our line of work is the most important thing for my team and our members.
Myone Fernandez, Vice President, Social Determinants of Health
What advice do you have for people who strive to be in leadership positions?
My advice to people who want to be in leadership positions starts with remaining true to yourself. Do not compare yourselves to others; rather, do things on your own timeline. Play to your strengths and take risks—practice resilience. Don’t be afraid of the spotlight, be heard. Start at the bottom and earn/learn your way to leadership positions. Lastly, always work hard while trying to learn as much as possible.
#IAmModivcare
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Sharon Harris, Contact Center Supervisor
What attracted you to work for Modivcare?
What attracted me to work for Modivcare was the opportunity to help people. I love working with the members, assisting them with issues, and working with my team is always a plus. When my team members come to me and ask me to assist them in getting to the next level in this company, it's a great opportunity to work with my team and assist them daily.
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Mia Haney, Chief Operating Officer - Personal Care
Who is the most influential person you know?
My grandmother influenced me in the best ways a person can. She would tell me, "Be calm, confident, courageous, and capable." She instilled in me the meaning of family, hard work, the value of a dollar, and the beauty of simple existence.
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Tiar Felix, Real Time Analyst
What aspects of the company culture do you enjoy the most?
What I enjoy most about the company culture is the family aspect. We all work together to become better by helping each other in every aspect of the job.
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Morgan Clay, Project Manager II
What excites you most about the work we do?
What most excites me about the work we do is how much everyone who works here cares about what we are striving to accomplish, and the knowledge that we are making positive impacts for those we serve. Not only does Modivcare talk the talk, but we walk the walk as well. It energizes me to realize that what we do daily has large ripple effects and deep impacts that help improve the quality of life of the people we serve.
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Rachelle Ferrara, Vice President, Account Management
What advice do you have for those who want to advance in their careers?
No one taps you on the shoulder; you must seize the opportunity and speak up. Make your career aspirations known to your direct leader and together map out a career path. Be open to constructive criticism.
Learn more about Rachelle, what inspires her and how she achieves success.
